Toggle Navigation
General Knowledge Base (V2)
General Knowledge Base (V3)
Release Notes
System Administration
Webinars & Product Updates
Common questions and support documentation
Search
No results found
General Knowledge Base (V2)
Printing or Downloading A Chart
Master Treatment Plan 2.5 Full Documentation
How To Complete A Treatment Plan Review (Method 1)
How to Print Important Face-Sheet Information
Restrict Access to Patients Charts
How to Enter Orders in ZenCharts
Medication Inventory - Medication Count
How To Review & Sign Off: Forms, Orders, Labs, and Groups Notes via the Dashboard
How to use the Wiley™ Treatment Planner
How To Complete A Treatment Plan Review (Method 2)
Browse all articles
General Knowledge Base (V3)
How a Patient Accesses the Portal
How To Print Or Download a Client's Chart (v3)
UR Suite & Billing Module Workflow Overview
How to Enter A Manual Order (v3)
How to Set Up Template Treatment Plan Content
Initial Patient Portal Setup
Billing Census Module
How to Create and Update Saved Order Templates (v3)
How to create a user (v3)
How to Set Up Topaz Signature Pads
Browse all articles
Release Notes
Lists with release notes for ZenCharts
Release notes for 23 January
Release notes for 26 June
Release notes for 19 April
Release notes January (Stable)
Release notes for 12 June
Release notes for 13 November
Release notes for 30 October
Release notes for 6 March
Release notes for 28 December
Release notes for 24 July
Browse all articles
System Administration
System Administration Tasks
How to Create a User
How to Add 'Problems' to the Database (for the master problem list)
How To Enable a Disabled User's Account
How to create a new form
How to change "Rights" for each "Role"
How to configure Face Cards
Setting Up Notifications and Email Alerts
How to Set Times for Medication Frequencies
How to Require a Signature on a Form
Make A Form Recurring
Browse all articles
Webinars & Product Updates
Individual and Group Telehealth Sessions
The Official Product End for V2 and beta release for V3
Recovery in Addiction - Presented by Dr. David Mee-Lee (October, 2017)
Telehealth for Individual Sessions
How to Work Effectively with Insurance Payers and Utilization Review Using The ASAM Criteria