Common questions and support documentation

• Printing or Downloading A Chart
• Master Treatment Plan 2.5 Full Documentation
• How To Complete A Treatment Plan Review (Method 1)
• How to Print Important Face-Sheet Information
• Restrict Access to Patients Charts
• Medication Inventory - Medication Count
• How To Review & Sign Off: Forms, Orders, Labs, and Groups Notes via the Dashboard
• How to Enter Orders in ZenCharts
• How to use the Wiley™ Treatment Planner
• How to Discharge and Transfer a Client.

Browse all articles

• How a Patient Accesses the Portal
• How To Print Or Download a Client's Chart (v3)
• UR Suite & Billing Module Workflow Overview
• How to Enter A Manual Order (v3)
• How to Set Up Template Treatment Plan Content
• Billing Census Module
• How to Create and Update Saved Order Templates (v3)
• How to create a user (v3)
• Initial Patient Portal Setup
• How to Set Up Topaz Signature Pads

Browse all articles

• Release notes for 23 January
• Release notes for 26 June
• Release notes for 19 April
• Release notes for 12 June
• Release notes January (Stable)
• Release notes for 13 November
• Release notes for 30 October
• Release notes for 6 March
• Release notes for 28 December
• Release notes for 24 July

Browse all articles

• How to Create a User
• How To Enable a Disabled User's Account
• How to create a new form
• How to change "Rights" for each "Role"
• How to Add 'Problems' to the Database (for the master problem list)
• How to configure Face Cards
• Setting Up Notifications and Email Alerts
• How to Set Times for Medication Frequencies
• How to Require a Signature on a Form
• Make A Form Recurring

Browse all articles

• Individual and Group Telehealth Sessions
• Recovery in Addiction - Presented by Dr. David Mee-Lee (October, 2017)
• The Official Product End for V2 and beta release for V3
• Telehealth for Individual Sessions
• How to Work Effectively with Insurance Payers and Utilization Review Using The ASAM Criteria